Cloud Managed Services
Welcome to IdentityE2E, where we provide comprehensive AWS Managed Cloud Services tailored to meet the unique needs of your business. Our team of seasoned cloud experts specialises in managing and optimising AWS environments, ensuring your business excels in today’s competitive landscape. We deliver solutions that enhance performance, strengthen security, increase scalability, and reduce costs, turning cloud challenges into opportunities for growth. As your trusted partner, we focus on building lasting relationships through flexibility and collaboration, allowing us to meet your specific needs and drive innovation and success.
What is a Cloud Managed Service and Why Does a Customer Need It?
In today’s digital age, leveraging cloud technology is crucial for maintaining a competitive edge. However, effectively managing AWS cloud environments requires specialised expertise to fully realise their potential.
Our AWS Managed Cloud Services offer a strategic approach to IT management, delivering the expertise and resources needed to maximise your cloud investments while mitigating potential risks.
Key risks businesses face without proper cloud management include:
At IdentityE2E, we bring decades of experience in building, migrating, securing and operating cloud environments to address these challenges head-on. Our team has developed proven methodologies and patterns to enhance default security, improve efficiency, and ensure that AWS cloud infrastructures are robust, compliant, and optimised for peak performance.
We can swiftly and securely accelerate your migration to the cloud and our Managed Service, harnessing our AWS Foundational Technical Review (FTR) assured Jezero platform accelerator family to deliver a well-architected cloud environment.
Security Vulnerabilities
Inadequate security measures can expose your data to breaches and cyber threats, compromising sensitive information and trust.
Operational Downtime
Inefficient management can lead to unexpected service interruptions, affecting productivity and customer satisfaction.
Resource Mismanagement
Without proper optimisation, cloud resources can be underutilised or over-allocated, leading to unnecessary costs and inefficiencies.
Compliance Challenges
Non-compliance with industry standards and regulations can result in legal issues, fines, and reputational damage.
What We Offer
At IdentityE2E we offer a comprehensive suite of AWS Managed Cloud Services designed to align with your business goals and drive success. Our solutions are customised to meet your unique needs, providing strategic, operational, and technical support that propels your business forward. We collaborate closely with you to ensure our services are flexible and tailored to fit your specific requirements, building a partnership that lasts. Our services include:
Comprehensive Cloud Management
Our approach ensures that AWS cloud environments are fully managed, secure, and aligned with your business objectives. We handle all aspects of cloud operations, including applications, security, FinOps, patching, compliance, and performance, allowing you to focus on strategic growth and innovation.
Seamless Migration to Our Managed Service
Our experts facilitate the transition to our AWS Managed Services, using our proven migration processes and service to ensure a smooth and efficient move. We minimise disruption and optimise cloud setups, enabling you to experience the benefits of our managed services with ease and reliability.
Advanced Security Solutions
Protect your business with our advanced AWS cloud security measures and patterns. We implement robust strategies to safeguard data against cyber threats, ensuring compliance with regulations like GDPR, ISO and higher if customers require. Our comprehensive security solutions offer peace of mind, a defined Shared Responsibility Model which allows you to focus on your core operations with confidence.
Scalable Cloud Solutions
Our scalable AWS solutions grow with your business, offering flexibility, cost-efficiency, and enhanced performance. Whether you're optimising your current setup or exploring new opportunities, we provide tailored options that meet your specific requirements and support your long-term goals.
Tailored Strategy and Consulting
We work closely with you to align your AWS cloud strategy with your business objectives, offering insights and solutions that drive growth and innovation. Our consulting services are designed to maximise your cloud investment and competitive edge, ensuring your business is positioned for success.
Proactive Maintenance and Updates
Stay ahead with our proactive AWS cloud maintenance approach, ensuring optimal performance and minimal disruption. We keep your systems up-to-date and address issues before they impact your operations, providing a reliable and seamless cloud experience.
Business Continuity and Disaster Recovery
Our robust AWS cloud continuity and recovery plans minimise downtime and data loss, ensuring your business remains resilient against unforeseen events. We prepare you for the unexpected with strategies that secure your future and protect your operations.
FinOps for Cloud Cost Management
Optimise your cloud spending with our FinOps services. We provide visibility and control over AWS cloud costs, helping you allocate resources efficiently and achieve financial accountability. Our FinOps solutions are designed to maximise the value of your cloud investments, ensuring cost-effective operations.
Service Operations Support
Our observability-driven service operations support tiers are tailored to your specific requirements, offering comprehensive management solutions that align with your business needs:
Core
Core Business Hours Support
Available from 9 AM to 5 PM, Monday to Friday, providing essential support for reliable AWS cloud operations.
Responsive Email Support
Receive timely replies within 24-48 hours for issue resolution.
Resource Access
Access our extensive AWS cloud knowledge base and documentation for guidance.
Managed Support Tickets
Up to 10 support tickets per month, focusing on quality and efficiency.
Essential Troubleshooting
Tailored solutions for small to medium-sized businesses, ensuring effective problem resolution.
Pro
Extended Support Hours
From 7 AM to 9 PM, Monday to Saturday, catering to more intensive AWS cloud needs.
Rapid Email Responses
Shortened response times of 4-8 hours, ensuring quick resolutions.
Accessible Phone Support
Direct phone support for swift issue resolution, providing peace of mind.
Enhanced Support Capacity
Handle up to 25 tickets per month, allowing for deeper and more frequent support.
Advanced Troubleshooting
Proactive monitoring and comprehensive problem-solving for complex environments.
Ultra
24/7 Comprehensive Support
Unrestricted access to support anytime, ensuring your business never experiences downtime.
Instant Critical Response
Immediate action for urgent AWS cloud issues, prioritising your operational stability.
Unlimited Support Tickets
Raise issues without restrictions, ideal for high-demand environments requiring constant attention.
Personalised Attention
Dedicated support team familiar with your AWS cloud infrastructure, offering tailored solutions and proactive guidance.
Sophisticated Monitoring and Guidance
Expert monitoring and technical guidance for mission-critical operations, ensuring optimal performance.
Case Study
Where innovation meets impact. Dive into real-world examples of how we've partnered with clients across diverse industries to deliver cutting-edge, tailored services.
Number of years experience in the industry
More than
Systems closely involved with (current & historic)
How to Engage Us
At IdentityE2E, we make it easy for clients to engage our services through a variety of procurement frameworks or directly. Whether public sector or private, we ensure that working with us is straightforward, compliant, and efficient.
