Our company and key personnel

Our Company

IdentityE2E was founded on the guiding principles of honesty, integrity, and a steadfast commitment to delivery, supporting clients in demanding projects and using the full breadth and extensive knowledge and experience of our teams to provide a unique “end to end” service.

Our original work focussed on delivery of end to end services across the project lifecycle in the area of biometrics and identity management. Hence the company name! Since then, we have embraced the revolution in cloud computing and have expanded to provide dedicated service offerings in this area.

We are honest, transparent, and committed to doing the right thing. We take pride in our work, which is built on quality and integrity and doing our best for our clients. Clients trust us to deliver, and we take that seriously. Our teams will overcome obstacles, find solutions, and deliver exceptional results. Our teams act with integrity, honesty and focus on exceeding client expectations. Our company has a recognised reputation for excellence and for high quality delivery. We attract high calibre team players that help us to maintain our standards. Whilst striving for technical excellence we also stress relatability - the human touch - and foster excellent working relationships with our clients and within our teams. This is a key to the success of our company. We drive excellence and have extremely high expectations of our teams but alongside this build very real and strong relationships.

The quality of delivery by IdentityE2E has been recognised as best practice and has regularly been used as reference points for other public sector organisations.

IdentityE2E has a wide range of high-profile clients and is an experienced Crown Commercial Service (Digital Marketplace) SME supplier, including supporting some of the largest programmes in government.

C-Level Executives

Richard Garner - Chief Executive Officer (CEO)

Richard Garner has over three decades’ experience in IT and biometrics and has held executive level positions in company leadership since 2007. Richard is passionate about IdentityE2E, the opportunities that lie ahead, the relationships that exist and will develop in the future, and the continuity of a delivery focussed service to clients that reflects the values and ethos of the company.

In 2013 he co-founded IdentityE2E and was subsequently elected by the board of directors to serve as Chief Executive Officer. A particular client focus for Richard at present is managing the IdentityE2E team engaged to provide specialist architectural and biometric services to the Home Office Biometrics (HOB) programme.

Peter Wales - Chief Commercial Officer (CCO)

Peter spent 16 years at HM Treasury before moving to Home Office and working in Programme Management. Since 2007, Peter has been working as a special adviser across a number of public sectors organisations.

In 2013 he co-founded IdentityE2E and was subsequently elected by the board of directors to serve as Chief Commercial Officer. Peter’s current client focus is provision of specialist business case and investment approvals consultancy, and overseeing IdentityE2E’s specialist emergency services telecoms coverage service.

Mathew Costick - Chief Technology Officer (CTO)

Mat is a Chartered Engineer with over 20 years’ experience in technical delivery of enterprise level IT systems in both the private and public sector, including heading the the UK Border Force and Home Office Visa and Immigration systems and the highly successful introduction of the UK Immigration and Asylum Biometric System (IABS) and the UK eGates implementations at all UK ports. Mat is recognised as operating at the top of his profession holding Portfolio, Programme and Head of Test roles in major private and public sector organisations.

In 2013 he co-founded IdentityE2E and was subsequently elected by the board of directors to serve as Chief Technology Officer. Mat’s current focus is leading the Cloud Transformation & QA area of the business. He is leading our Cloud and DevOps services with high profile End Clients at the cutting edge of Cloud technology evolution.

Dan Parker - Chief Operating Officer (COO)

As a key member of the company executive team, Dan is responsible for overseeing the organisation's ongoing operations and procedures, ensuring the company's operational efficiency and effectiveness in achieving our business goals.

Dan oversees the company's day-to-day administrative and operational functions, working closely with the CEO and other senior leaders to implement the company's strategy and vision. Dan has a passion for ensuring operational excellence, both leading the development and implementation of efficient processes and systems and overseeing the nurture and development of the company staff.

John Gibbons - Chief Digital Officer (CDO)

Dr John Gibbons has a passion for technology, science and innovation. With over 20 years experience in the IT industry leading the design and delivery of complex secure systems in the UK Public Sector, including specialising in the field of biometrics and cyber security.

As CDO, John has a particular focus on use of digital information and advanced technologies, such as the cloud, artificial intelligence (AI), machine learning, automation, mobile and social media, to create business value. John is also embedded in our delivery team providing technical architecture services to a key end client of IdentityE2E.

Other Management Team Members

Working alongside the executive team is a delivery focussed group of professionals with many years’ experience in their specialist fields, adding greatly to the management strength of IdentityE2E and the service our company delivers to our clients

Keith Dolan

Technical architect and delivery manager with many years’ experience of successful delivery, including considerable time on biometric systems and now specialising in delivery of biometric integration of a new generation of biometric subsystems used by Home Office.

Nick Grahame

Technical architect and delivery manager with many years’ experience of successful delivery, including considerable time on biometric systems and now specialising in the integration and delivery of new cloud-based biometric message gateways and related services.

Sally Garner

HR and Contracts manager, with many years’ experience working on delivery across private and public sectors and responsibility to oversee the company back-office processes and operation.

Jason Courcoux

Technical Architect and delivery manager, specialising in cloud and development environments, including the design, build and deployment across multiple environments. Recognised for his ability to lead technical design and delivery initiatives and troubleshoot problems.

Rob McBlain

Client delivery manager for our service to a major telecoms Programme, Rob is a Project and Finance management specialist with a proven track record in delivering projects across varied sectors, often in challenging environments, controlling Programme and Project finance and producing Business case submissions and financial modelling.

Sam Morgan

Senior Test Manager with over 25 years professional IT experience in delivery of large-scale projects in Government Financial, and Telecommunications sectors. Specialist in test architecture and leading our large teams of QAT specialists working on key Programmes.

Rob Pickstock

Senior technical manager, with a strong background in quality assurance and test services but with an expanded remit covering design and deployment of new cloud-based platforms and solutions.

Sam Parker

Finance Manager, with many years experience managing the financial operations of the company and providing management accountant analysis and reporting to the board of directors.

Ethan Sedgwick

With significant experience in managing DevOps engineering teams, Ethan now leads our company Talent Academy, overseeing those starting in the DevOps field including those that are retraining from other roles at a later stage in their career (Restart).